Effective date – December 12, 2021
This Privacy Policy details what information Seamless Patterns By Posh collects and how that information will be used. Your privacy is important to us and this policy explains how we collect, use and protect your Personally Identifiable Information. We do not share your information with 3rd parties except as defined in this Privacy Policy.
Information We Collect When You Visit Our Website, Shop or Blog
When registering in our store and/or signing up for our mailing list we request your name and email address. The same applies if you register on our blog however, when posting comments you may also input your website.
When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number, or other details to help you with your experience. Your credit card information may also be collected through Paypal services, should you make a purchase from the store. We do not store any credit or debit card details on any of our systems.
How Is Information Collected
Information is collected when you enter your information to register on our site, order products in our store or sign up to our newsletter.
How We Use Your Information
Any of the information we collect from you may be used in one of the following ways:
- To create a personalized user experience
(your information helps us to better respond to your individual needs) - To make improvements to our website. Your valued feedback helps us to improve site offerings and functions.
- To offer a better customer support experience. Information is used to help us respond effectively to your customer service queries and support needs.
- To process transactions
Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested. - To administer a contest, promotion, survey or other site feature
- To send order updates to the email address you provide concerning order processing. Additionally users who have opted in shall receive occasional company news, updates, related product or service information, etc.
You may unsubscribe from all future mailings by following the Unsubscribe link in the bottom of each email.
How We Protect Your Information
Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make sure each visitor has a safe user experience.
Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.
We implement a variety of security measures when a user places an order, enters, submits, or accesses their information to maintain the safety of your personal information.
All transactions are processed through a gateway provider and are not stored or processed on our servers.
How We Use Cookies
We use cookies to store items in your cart until checkout or until your next visit. Cookies are also used to process the items in your shopping cart. Cookies are used to understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.
We use cookies to:
- Help remember and process the items in the shopping cart.
- Understand and save user’s preferences for future visits.
- Compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future. We may also use trusted third-party services that track this information on our behalf.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since browser is a little different, look at your browser’s Help Menu to learn the correct way to modify your cookies.
If you turn cookies off it will turn off some of the features of the site.
Third-party disclosure
We do not sell or trade to outside parties your Personally Identifiable Information. However, to operate effectively as a business, we may need to pass your information on to selected and trusted third-parties. The third-parties we may share information with are:
- MailChimp (for sending out our email newsletter)
- Facebook (for targeted advertising)
In addition, any third-party to whom we may need to disclose personal information in order to comply with our legal, regulatory and statutory obligations. This may be as part of a legal process, (for example, in response to a court order or in response to a law enforcement agency’s request, or where they believe it’s necessary). This could be to investigate, prevent, or take action regarding illegal activities, suspected fraud, or situations involving potential threats to the physical safety, property or rights of any person. It could also include non-compliance with our website rules, or as otherwise permitted or any third-party where you’ve given your consent.
Please be assured that when we outsource any processes we ensure that any supplier or contractor has adequate security measures in place. We’ll also require them to comply with privacy principles as part of our contract with them.
Third-party links
Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
COPPA (Children Online Privacy Protection Act)
When it comes to the collection of personal information from children under the age of 13 years old, the Children’s Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, United States’ consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children’s privacy and safety online.
We do not specifically market to children under the age of 13 years old.
How to access, correct your information and withdraw consent
You’re able to correct the information we hold about you as follows:
- Registered customers may use our contact form to submit edits to your information.
- You may also use our contact form to change your preferences relating to marketing communications from us and withdraw your consent at any time, additionally you may unsubscribe from future mailings by clicking the link at the bottom of each email.
- To request access to Personally Identifiable Information held in our database send your request via our contact form. Additionally you may use the form to request erasure of personal information.